FAQ

Casa Nizza D'Oro is nestled among the rolling vineyards of Monferrato, a UNESCO World Heritage wine region in the heart of Piedmont, Northern Italy. Located at Via Gavelli, 10, 14040 Castelnuovo Calcea (AT), Italy, the property offers a peaceful countryside retreat surrounded by renowned wineries, charming hilltop villages, and breathtaking landscapes, while remaining easily accessible from major airports and nearby cultural attractions.

Guests may check in from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.

Yes, breakfast is included in all rates. Served daily from 8:30 AM to 11:00 AM, it celebrates the flavors of the season with generous, farm-fresh ingredients sourced from the local countryside.

To preserve the peaceful atmosphere of Casa Nizza D’Oro, pets are generally not permitted on the property. Exceptions may be considered only for exclusive-use bookings and must be agreed upon in writing in advance.

Casa Nizza D’Oro is designed as a tranquil, adult-oriented retreat. Guests are generally required to be at least 14 years old. Families with younger children may be accommodated when booking the entire property for exclusive use.

Unless otherwise specified at the time of booking, cancellations are free of charge up to 14 days before arrival. Cancellations made within 14 days of arrival are subject to a charge of 50% of the total reservation amount. In the event of a no-show, the full reservation amount will be charged. Reservation modifications are subject to availability and may affect the total price.

Yes, guests have access to our outdoor swimming pool daily from 10:00 AM to 8:00 PM. Children must be supervised by a responsible adult, and guests are asked to follow the pool safety and hygiene guidelines.

For the privacy and security of all guests, only registered guests listed on the reservation are permitted on the property. Visitors are not allowed unless prior written authorization has been granted by the management.

Yes, we would be happy to arrange an airport transfer for you. Simply contact us before your arrival with your travel details, and we will help organize the most convenient transportation option for your journey.

Yes, our outdoor spaces provide a beautiful setting for intimate weddings, private celebrations, and special occasions of up to 50–60 guests. These events are offered as standalone experiences and do not include accommodation at the hotel. We would be delighted to discuss your plans and create a memorable experience tailored to your occasion.

Yes, we offer a selection of authentic Piedmont experiences, including wine tastings, truffle hunting, and other carefully curated activities that showcase the region’s rich culture, gastronomy, and natural beauty. You can explore our full range of experiences on our website: Experiences Page. We are also happy to help arrange activities before or during your stay.

Parties are not permitted in the suites or guest accommodations, ensuring a peaceful and relaxing atmosphere for all guests. However, our hotel can be rented exclusively for a private event. We offer dedicated spaces for that. Please contact us for more information and availability.

Yes, we can invite limited number of guests to join us for the breakfast. The price is €25 per person, subject to availability.